Vantage international

Delight Customers, Innovate Your Business, Build Your Team

See your business from a fresh vantage point

Value

The path to new value is accelerated by gaining new perspective. As the experts behind the powerful growth at companies like Amazon and Microsoft, Vantage’s leaders combine our dynamic experience and lessons learned at top e-commerce and technology companies to expand and target your business strategy. With our expert point-of-view, you can find a fast-forward path to results that transforms your AI capabilities, marketplace tools, and customer experience.

Impact

We know how to make a lasting impression with real results. Vantage leaders set the standards in hiring, CX, and innovation in their industries. We interviewed, trained, and promoted hundreds of engineers, product managers, and directors across the globe. Our software, products, and programs delivered over $20 billion in ecommerce, 3P Marketplace sales growth, and innovation. We are industry experts in e-commerce customer conversion, cloud software operations, and front-end software engineering that generated hundreds of significant A/B tests and multiple patents.

Expertise

Vantage leaders have more than 50 years of collective experience at the world’s most influential organizations, including Amazon, Microsoft, U.S. Army, and Oracle, as well as in startups and small business. We know what it’s like to be in your shoes as business, technology, design, product, and analytics experts.

Who We Are

Stefan HaneyManaging Principal
Stefan Haney
Managing Principal
Greg NiejadlikExperience Principal
Greg Niejadlik
Experience Principal
Calvin FreitasPrincipal Engineer
Calvin Freitas
Principal Engineer
Stefan Haney is a business and technology leader with over two decades of experience in e-commerce, software development, and supply chain.
Stefan Haney
Stefan HaneyManaging Principal
Greg Niejadlik is a UX and product strategy leader with 25 years of experience in product design, enterprise e-commerce, and B2B SaaS. He specializes in end-to-end experience strategy and aligning design with business impact. He has led initiatives at Amazon, designed future thinking projects at IDEO, and consulted for global brands.
Greg Niejadlik
Greg NiejadlikPrincipal, Product & Strategy
Calvin Freitas is a Principal Front-End Engineer and technology leader with over a decade of experience building websites and web applications at Amazon, Microsoft, and startups.
Calvin Freitas
Calvin FreitasPrincipal Engineer
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Who We Serve

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What we offer you

Customer Experience (CX) Audits

At Vantage, we uncover the friction points that impact your customer journey, helping you increase engagement, conversion, and overall satisfaction. Our audits range from quick heuristic evaluations that provide fast, actionable insights to deep-dive workshops that align business goals with customer needs. We combine stakeholder interviews, discovery research, and quantitative and qualitative analysis to understand where customers struggle. Using UX best practices and our experience with high-conversion sites, we deliver a prioritized improvement roadmap that drives real impact.

Whether you need a one-time assessment or ongoing guidance, our audits go beyond diagnostics—they serve as a foundation for meaningful change. We don’t just identify issues; we collaborate with you to transform insights into structured improvement projects, ensuring that your digital experience delivers measurable business results.

Targeted Experience Improvements

Addressing friction points goes beyond identifying issues; it’s about implementing solutions that foster business growth. At Vantage, we transform insights gained from audits and data analysis into strategic enhancements that optimize your customer experience. Whether it’s optimizing checkout flows to minimize abandonment or enhancing mobile usability, we concentrate on high-impact areas that truly matter.

Our methodology is data-driven, utilizing tools like Google Analytics, Heap, and FullStory to reveal trends, analyze user paths, and enhance experiences. Although we begin with a strategy and actionable recommendations, our support doesn’t end there—we offer practical assistance in design, development, and data analysis, expanding our team of experts according to your needs. Success is defined early in the process and evaluated through key business metrics, ensuring that our efforts lead to increased conversions, improved engagement, and long-term growth.

Let's Improve your
Customer Experience

Understanding the barriers in your user journey is the first step. We can help turn them into opportunities. Let’s talk about how.

Contact Vantage International to engage Vantage principals for your project or to learn more about how we can serve your business.

Email [email protected].